Shipping & Delivery Policy
At Kanchi Tales, we aim to provide a seamless shopping experience, including reliable and timely delivery of your orders. Please review our Shipping & Delivery Policy below.
Shipping Destination
- We currently ship within India only.
Shipping Method
- All orders will be shipped via postal services.
Delivery Address
- The address provided during checkout will be used for delivery. Please ensure that the address is accurate and complete to avoid any delays or issues with delivery.
Shipping Timelines
- Orders will be processed and shipped within 3 business days from the date of order placement, excluding weekends and public holidays.
- Delivery times may vary depending on your location and postal service efficiency. Estimated delivery times will be provided during checkout.
Tracking Information
- As soon as your order is shipped, a tracking number will be generated, and the tracking information will be sent to the email address provided during checkout. You can use this tracking number to monitor the status of your delivery.
Shipping Charges
- Shipping charges will be calculated based on the weight and dimensions of the package, as well as the delivery location. The shipping charges will be displayed during checkout before you confirm your order.
Delivery Confirmation
- Upon delivery, you will be required to provide a signature as proof of receipt. If you are unavailable at the time of delivery, the postal service may attempt redelivery or leave a notification for you to collect the package from a nearby location.
Shipping Insurance
- All packages are insured against loss or damage during transit. In the unlikely event that your package is lost or damaged, please contact us immediately at support@kanchitales.com, and we will assist you in filing a claim with the postal service.
Contact Us
- If you have any questions or concerns about our Shipping & Delivery Policy, please contact us at support@kanchitales.com. We are here to assist you.